Reduce the Cost of Collection and
Increase Your Inbound Calls with
SMS Digital Communication
Debt collection can be costly and ineffective if SMS is not part of your strategy.
Odyssey Services can help reduce the cost of collection through our SMS Solutions.
Our solutions automate payment reminders through text messages and provide customers with
options to reach back to you for payment options, creating a more efficient and cost effective
alternative to outbound calling.
Routes to call center
waiting to take payments
Why Use ODYSSEY Text Message Solution For Debt Collection:
REDUCE COLLECTION COSTS
The use of text message reminders can reduce your cost to collect by 20%.
With an open rate of 98%, SMS allows you to reach your customer at any time, wherever they are, and trigger proactive responses.
IMPROVE CUSTOMER SATISFACTION
Send payment reminders and notifications through text messaging, and provide convenient and immediate call back payment options, simplifying the payment process and increasing customer satisfaction.
ODYSSEY understands North American compliance laws when it comes to debt collection via mobile devices. With over 17 years as a global messaging provider across three continents, we provide you with industry best practices so you can be assured that your messages are compliant.
CREATE A COLLECTIONS STRATEGY
Provide your customers with a convenient way to pay by giving them a direct number to connect with your accounts payable department, thereby reducing the costs associated with outbound calling.
INTEGRATE WITH YOUR EXISTING TECHNOLOGIES
ODYSSEY's platform is built on a scalable and secure platform that is accessible through a robust API with any professional infrastructure.