The collection and management of the ”client receivable” is a key issue in the management of companies.
Quickly recovering the debt with minimal cost is vital.
Just like in many other sectors (leisure, bank, e-commerce), patients want to manage their online interaction with practitioners.
Banking / Insurance
Bank and insurance have been transformed by online services and mobility. Transactions related to customer relations are now natively on different channels with strong requirements for deliverability and security.
HR / Staffing
Your job involves strengthening your relationship with candidates; by
implementing paperless workflow to send quotes, resumes, invoices, and contracts, you can
rationalize existing procedures, having more time for person-to-person interaction.
Logistics / Transportation
Because of the strong development of e -commerce and the new economy, many companies of the transportation industry, are seeking to optimize the organization of the management of their stock, as well as managing their deliveries and shipments.
In the DIGITAL era, the expectations of your customers and consumers have changed. You must deliver a personalized and contextualized customer experience: Accurate campaigns, scenarios, marketing automation, drive traffic upon your point of sale.
Invitations to trade shows, revision reminders, technical control; the
automation of communication has become the key component of a rich customer experience, and
directly influences the competitive ranking of players in the automotive market.
Maintaining member relationships is at the heart of your operations. You must be able to inform, mobilize, and unite them using the most effective form of media for the task.
Government / Public Sector
The automation of communication is needed in many areas:
weather alerts, emergency broadcasts, and crash and traffic reports, as well as the tracking of
administrative processes and announcement of public events.
Besides customer loyalty campaigns that require an increasing number of contact points, the big names are looking to optimize business workflow : Order confirmation, delivery notes, invoices , withdrawal and health alerts.